Merril Greene, Famell Partnership

A good contractor is hard to find, to put a fresh spin on an old saw, but lazy, rude money-grubbing contractors seem to be as common as McDonald’s wrappers on Delaware Ave. Because we have been so consistently disappointed with so many contractors and tradesmen, in Philadelphia and elsewhere, our experience with Black Sheep compels us to express our admiration for your company’s exemplary professionalism. The design of the Black Sheep presentation material, which is unexpected and exciting, suggests not only a happy design sense, but a concern about the way your company is perceived. Package design is often a veneer. In the case of Black Sheep, I found the qualities of your company’s design identity to be representative of the core standards throughout the work you performed.
At every stage of contact, Black Sheep Shocked us with its reliability, Thoroughness, and focus. The bid was comprehensive and, most importantly, served the client, not the contractor. The bid was presented timely, and did not require harassment on the part of on the part of the client, which seems almost “de rigeur” the days. Three possible approaches to the work were presented, accompanied by a sic of jpg’s, which documented existing roofing conditions. A design-build firm, acting on our behalf, made several revisions, without the ego which often shifts the conversation away from the job to the competency of the contractor. Black Sheep’s found resourceful solutions to several knotty problems: a drainpipe angled , anchored, and painted to fade into the masonry,  with consideration to how best to move it out the way by masons doing future brickwork: a stringer thrown up under a staircase – all in the course of work. The job was completed without fuss: your crew was prompt; worked quietly and cleanly; the job was completed on time; a walk-through of the easily accessible work done at my request; photos if the less accessible rooftop work, delivered within a week of the job’s completion. An invoice was presented, as requested, and, hallelujah, Black Sheep was not among the legion of contractors who seem more interested in receiving payment in full before the work is finished. We paid you quickly because we were thoroughly satisfied with your work, and believe wholeheartedly that if problems arise, Black Sheep will be back to check any problems, without complaint. 
If it is not already obvious, we wish to range of Black Sheep’s expertise extended beyond roofing and metal work. If our experience is typical (it seemed too professional to be an anomaly), Black Sheep would be our go-to contractor for everything.