I am writing to let you know how very pleased I am with the work that you have done this week on my townhouse in Center City. The gutters were badly in need of repair and replacement, related work needed to be done to attach and seal the gutters (which had allowed squirrels to enter our attic every fall and winter), and our metal roof was badly in need of patching and repainting. You responded to my initial phone call quickly and courteously; you promptly came to my house to inspect the premises; you provided me (very much to my suprise)with a compact disk with photos documenting the extremly poor condition of my roof; and you provided a detailed and fair estimate as to the work that you need to do along with the price.
When I decided to move forward, you were accessible by telephone at all times (or you called back promptly), you set a day for the start of work and you came when promised, you and your team were here early in the mornings and worked effciently throughtout the workday, you cleaned up immaculately, and you and your team were at all times pleasant and courteous.
Best of all, the work that you did on my gutters and roof was thorough and careful, and it looks absolutely terrific! What had previously been badly worn down, and something of an embarrassment, now looks like new - in materials, installation, caulking, painting, etc. You performed the work in a manner that caused no disruption whatsoever in our daily activites and the use of our house. I want you to know how pleased I am with your work, and I am happy to tell that to others as well.